FAQ

WHERE DO WE SHIP TO?

We ship to the US, Australia, Hong Kong, and Singapore. Customers outside of Hong Kong: you will be responsible for customs & duties fees. For more information on shipping, see our Shipping page.

WHAT PAYMENT OPTIONS DO WE ACCEPT?

We accept all major credit cards (AMEX, Visa, Mastercard) plus Paypal.

WHAT SIZE SHOULD I ORDER?

To find your perfect size, please refer to our Size Guide page as well as any notes that may be listed in the product details. If you have a specific sizing question, please email us and we would be happy to help.

WHAT IS YOUR RETURN POLICY?

To return an item, simply follow the steps outlined on our Returns page.

HOW FAST ARE ORDERS PROCESSED?

We’re a small team but we’ll try our best to get you your goodies in a flash. However, we’re not magicians please allow 1-4 business days to process and pack your order. All orders are shipped via standard shipping but if you need it yesterday email us and we’ll figure something out. We’ve all been there ourselves!

I LIVE ABROAD, DO YOU SHIP INTERNATIONALLY?

We currently ship to the US, Australia, Hong Kong, and Singapore. We’re always on the lookout for new countries to expand, so follow us to keep an eye out!