Oliv/Swim is dedicated to customer service and satisfaction. If you are not happy with your purchase, you can return it for a refund or exchange, the choice is yours. Returns are now free within Hong Kong and the process is simple. To make a return, simply follow the steps below.
Step 1: Click here and follow the prompts. Refunds will be credited to the same form of payment used to make the purchase.
Step 2: You will receive a confirmation with shipping guidelines.
Step 3: Once we receive your return, we will process your refund or exchange and send you email confirmation.