Oliv/Swim is dedicated to customer service and satisfaction. If you are not happy with your purchase, you can return it for a refund or exchange, the choice is yours. Returns are now free within Hong Kong and the process is simple. To make a return, simply follow the steps below.

 Step 1:  Click here and follow the prompts. Refunds will be credited to the same form of payment used to make the purchase.

Step 2: You will receive a confirmation with shipping guidelines. 

Step 3: Once we receive your return, we will process your refund or exchange and send you email confirmation.

Please note, we do not cover return shipping costs on international orders (although, we are working on it!) and we do not accept returns of sale items.